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Terms of Service

Effective Date: 30 June 2025

Welcome to The English Sanctuary (https://englishsanctuary.my) (“we”, “our”, “us”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. If you do not agree with these terms, please do not use our website.

1. Use of Website and Services

By using our website, you confirm that:

  • You are at least 18 years old, or have obtained parental or guardian consent if you are under 18.

  • You will not use the website for any illegal or unauthorised purposes.

  • You agree to provide accurate, current, and complete information when required.

We reserve the right to suspend or terminate your access to our website if we suspect any unauthorised, illegal, or harmful activities.

2. Course Registration and Payment

When you register for our courses:

  • You agree to pay all applicable fees as stated on our website or communicated directly to you.

  • Payments must be made in the manner specified (e.g., online transfer, credit card, etc.).

  • Confirmation of enrolment is subject to full payment and availability.

We reserve the right to cancel or reschedule classes, with reasonable notice and options for rescheduling or refund provided where applicable.

3. Intellectual Property

All content on this website — including text, graphics, logos, videos, and course materials — is the property of The English Sanctuary Sdn. Bhd or its content providers. You may not reproduce, distribute, modify, or exploit any content without prior written consent.

4. Limitation of Liability

While we strive to provide accurate, up-to-date information, we make no warranties, express or implied, regarding the content, materials, or services provided. We shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.

5. Personal Data

Your personal data is collected and processed in accordance with our Privacy Policy. By using our services, you consent to such processing and confirm that all data provided by you is accurate.

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, terms, or privacy practices of these external sites.

7. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. The latest version will be posted on our website, and your continued use of the website signifies your acceptance of those changes.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

9. Contact Us

For questions or concerns regarding these Terms of Service, please contact:

The English Sanctuary Sdn. Bhd.
Email: info@theenglishsantuary.com
Website: https://englishsanctuary.my